Welcome to Ziro Netsolutions Private Limited and its mobile application ZiHERO. Your privacy matters to us, and we're dedicated to safeguarding your personal information. This Privacy Policy outlines the ways we collect and protect your data when you engage with our e-commerce application, ZiHERO. By utilising the app, you signify your acceptance of the terms presented in this Privacy Policy.
This privacy statement pertains to your utilisation of any services, content, features, technologies, or functions, as well as all associated websites, mobile applications, provided to you by ZiHERO
We are a company that provides a technology platform for users to exchange their products without the use of money
What Information do we collect?
Login details and other account data
How and Why request your Information?
Verification of your account on ZiHERO
To make sure that every ZiHERO user account is linked to a distinct and authentic person, we employ two-step email verification to confirm user accounts. As soon as you publish your first upload or send the other user a product request, this validation procedure starts. To improve service and make it easier for you to check your collection, like a product and add a product to your basket. Prior to using any of the following services that we offer, login to your account will result in a better user experience.
Features such as:
Like a Product
Add to cart
Send Request
We will send you an Email on a valid email Address provided by you.
This process is entirely free of charge.
For a better user experience, we utilise your email address to send you information regarding the progress of your product request in case you miss in-app alerts.
Details about the location
If you publish something on our platform, your location data may be used to post items within your area and to view user items posted by others nearby, depending on the location permissions on your device. If we require your location information, you will first get a pop-up asking you to decide whether or not to grant us access to it. You will still be able to use our Services, but with less functionality, if you don't let us access your location data. You may always go into your phone's settings and disable the location sharing permissions if you do not want us to access your location data
An explanation of the purposes for which we use the information you supply is provided below.
We use the photos, descriptions, and pricing you submit to enhance the way your products are shown and identified, enhance the search feature, and raise the possibility that a sale will be completed. This aids in our efforts to enhance our Services and give you a more satisfying user experience.
Your conversations to exchange with other users via the chat feature on our platform in order to transact products, improve user experience, recognize sold items, and show you only active listings.
We use information you submit, such as user activity and posted material, to prevent and detect fraud on our Services. If we identify suspicious or fraudulent user behaviour, we may block certain user accounts. If not, human review is conducted by choosing customer safety and security experts based on extremely limited access privileges in order to maintain our Services safe and secure for our customers. You can get in touch with our Customer Support staff if you believe that your account was banned in error, and they will investigate the ban decision.
How will you be notified if our privacy policy changes?
This privacy policy may be updated and changed at any moment. We'll send you an email to let you know. You can always close your account by going into your account settings and choosing to remove it if you are unhappy with how we are using your personal data and the options we are giving you.
Interaction
If you allow us to send you notifications, we shall interact with you through the app notification in regard to our services/platform to verify your registration and to notify you of transactional messages related to our services.
Your rights: requests for data erasure
If you would like to exercise your right to privacy and make decisions regarding how we process your data, you can utilise the Data Deletion Requests option to request that your data be deleted. You >Delete Account has the opportunity to request the deletion of data.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Ziro Netsolutions Private Limited
A 105, Sushant Lok 1, DlF 4, Gurgaon , Haryana - 122002
info@zironetsolutions.com
+91961306222